Job Title
ServiceNow Developer\System Administrator
Location
Remote
Description
The ServiceNow Developer and System Administrator supports, enhances, and maintains the ServiceNow platform. This dual-role position involves both backend development and platform administration to ensure the system remains scalable, secure, and aligned with organizational needs.
This is a 1099 contracted position.
Essential Duties and Responsibilities
- Designs, develops, and implements custom solutions on the ServiceNow platform using JavaScript, Flow Designer, and ServiceNow Studio.
- Maintains and administers ServiceNow applications, modules, and update sets.
- Implements system enhancements, integrations, and new applications based on business requirements.
- Performs regular system audits, upgrades, and patching activities.
- Creates and maintains documentation for technical architecture, configuration, and user guides.
- Monitors system performance and resolve issues in a timely manner.
- Collaborates with cross-functional teams to support ITSM, HRSD, CMDB, and custom applications.
- Manages user roles, access control, and security configurations.
Travel
n/a
Work Schedule
To be discussed
Qualifications
- 4+ years of experience with ServiceNow development and system administration
- Proficiency with Glide API, Script Includes, Business Rules, and UI Policies
- Experience configuring and maintaining ServiceNow core modules (e.g., Incident, Change, Asset, CMDB)
- ServiceNow Certified System Administrator (CSA)
- Strong understanding of REST/SOAP integrations and data mapping
- Excellent troubleshooting, communication, and documentation skills
- ServiceNow Certified Application Developer (CAD), preferred
- Experience with ServiceNow ITOM, ITAM, or SecOps modules, preferred
- Prior experience in enterprise environments with CI/CD pipelines and agile methodologies, preferred
- Familiarity with Nuvolo or other industry-specific applications built on ServiceNow, preferred
Compensation
This is a 1099 contract position. The billable rate will be discussed during the interview process and will be based on experience, scope, and project requirements.
Benefits
This position does not have benefits.
Equal Opportunity Employer
Capital i is an equal opportunity client and welcomes applications from all qualified individuals, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status.
