CareerZen Logo
Company logo

Help Desk Specialist (Back To Business I.T.)

The Greentree Group

Permanent | Full-time

Beavercreek, OH

Job description

Job Overview
Tres Nietas, Inc. is seeking a hands‑on IT Systems Administrator & Business Applications Manager to support and stabilize our technology, ERP, and operational systems. This role is critical to day‑to‑day manufacturing, inventory, accounting, and administrative operations and works closely with leadership, finance, and operations.

This is not a basic help‑desk role. You will own systems, solve problems, and help improve how the business runs.

Key Responsibilities

  • Administer Microsoft 365 (email, users, Teams, SharePoint, security)
  • Support ERP and warehouse operations
  • Maintain yard, inventory, and production tracking tools
  • Ensure the IT infrastructure operates and supports the needs of the business
  • Support accounting, timekeeping, and job‑costing systems
  • Troubleshoot printers, devices, file access, and local IT issues
  • Extract data (SQL/CSV/Excel) and deliver operational reports
  • Coordinate with vendors and consultants (ERP, accounting, manufacturing software)
  • Document systems, procedures, and workflows for internal use

Required Skills & Experience

  • Experience administering Microsoft 365
  • Working knowledge of ERP systems
  • Strong Excel skills; ability to work with data exports
  • Comfort supporting accounting and timekeeping workflows
  • Ability to troubleshoot hardware and application issues independently
  • Strong documentation and communication skills

Preferred Experience

  • Epicor BisTrack experience
  • Manufacturing, yard, or inventory systems
  • QuickBooks or Intuit Enterprise Suite support
  • SQL or advanced reporting experience

What We Offer

  • Stable, critical role in a growing manufacturing business
  • Direct access to leadership

Pay: $62,762.32 - $75,584.73 per year

Benefits:

  • 401(k)
  • Health insurance
  • Paid time off
  • Retirement plan

Work Location: In person