Core Talent Finder

NOC MANAGER

Quantum Leap is the leading technology services company focused on providing operationally focused solutions for select clientele within the United States Government (USG). Quantum Leap was founded by a team of technologists to focus exclusively on advancing USG interests against the Nation’s pacing threats in an age of Strategic (Great Power) Competition. We have built an elite, collaborative workforce dedicated to countering those threats in an environment designed for success. We offer exciting, important work, a team-oriented culture and growth opportunities.

We are seeking a highly motivated and experienced Network Operations Center (NOC) Engineer to spearhead the design, build-out, and tooling of our NOC. This is a unique greenfield opportunity for a hands-on leader who is passionate about leveraging Linux and open-source technologies to create a highly automated, scalable, and efficient monitoring and response environment. The ideal candidate will have a proven track record of implementing services and infrastructure from the ground up, with a strong emphasis on open-source tooling and automation.

Key Responsibilities:

NOC Design and Implementation:

• Lead the strategic planning, design, and implementation of all NOC infrastructure, services, and processes from inception.
• Architect and deploy a comprehensive monitoring solution utilizing primarily Linux-based and open-source tools (e.g., Zabbix, Prometheus, Grafana, SmokePing, RRD based tooling, etc.).
• Develop and implement automation strategies (e.g., Ansible, Python, Bash) to streamline NOC operations, incident response, and reporting.
• Define and document standard operating procedures (SOPs), and escalation workflows for the usage of the services that are deployed.
• Integrate NOC tools with other IT infrastructure and systems to ensure seamless data flow and operational efficiency.
• Develop and maintain comprehensive documentation for deployed services.
• Drive continuous improvement initiatives within the NOC, focusing on automation, efficiency, and proactive monitoring.

Required Technical Skills and Experience:

• Proven experience as a senior engineer with significant leadership and architectural responsibilities.
• Demonstrable experience in designing, building, and implementing services based on Linux platofrms.
• Expert-level proficiency in Linux environments (e.g., CentOS, Ubuntu, RHEL) and system administration.
• Extensive hands-on experience with a variety of open-source monitoring and logging tools such as Zabbix, Prometheus, Grafana, Nagios, Icinga, ELK Stack (Elasticsearch, Logstash, Kibana), Graylog, etc.
• Strong scripting and automation skills using languages such as Python, Bash, Perl, or similar
• Solid understanding of networking principles, protocols (TCP/IP, DNS, DHCP, SNMP, BGP, OSPF), and network hardware (routers, switches, firewalls).
• Experience with network diagnostic and troubleshooting tools (e.g., tcpdump, Wireshark, mtr).
• Experience with configuration management tools (e.g., Ansible, Puppet, Chef) is a plus.

Compensation and Benefits:

We seek the best-and-brightest professionals at all levels so offer highly competitive compensation, benefits and bonus plans. Company-sponsored benefits include: 6% 401(k) company match; 100% health care premium subsidy for employees, 75% subsidy for dependents; Anthem medical, PPO, HDHP/HSA, HCFSA, DCFSA, Guardian dental, Life and disability coverage; 3 weeks’ vacation; 2 weeks sick leave, and 11 holidays.

Quantum Leap is an Equal Opportunity Employer

www.ql-research.com

Job Type: Full-time

Pay: $150,000.00 - $175,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Education:

• Bachelor's (Preferred)

Experience:

• Linux environment: 10 years (Required)
• open-source monitoring and logging tools (Zabbix etc.): 5 years (Required)
• network diagnostic and troubleshooting: 5 years (Preferred)
• technical leadership and architectural responsibilities: 5 years (Preferred)

Security clearance:

• Top Secret (Required)

Ability to Commute:

• Leesburg, VA 20175 (Required)

Work Location: In person