ASC

Job Title: Systems Administrator

Job Location: Lexington, MA 02420

Onsite Requirements:

• CompTIA Sec+ certification and has Clearance or able to get clearance
• Desktop and Server Support (installation, patching, auditing, configuration, security, AD, etc.)
• Configure, troubleshoot, and maintain desktop and server-grade hardware

Job Description:

Responsibilities:

• Maintains operation of multi-user computer systems.
• Tunes system performance, installs system-wide software, and allocates mass storage space.
• Assesses and resolves user access problems related to security controls to minimize business impact and risk exposure.
• Recommends appropriate platforms for purchase, coordinates installation, and provides backup recovery.
• Serves as a point of escalation for major incidents that are unresolved at the helpdesk level.
• May draft general IT communications to end-users including notifications of outages/downtimes.

Required Experience (2+ years in Windows desktop support):

• User account management includes authentication, access, group policy, file permissions, remote access, and other user account-related tasks.
• Software and driver installation and diagnosis.
• Building and imaging Windows systems.
• Familiarity with Microsoft Office products and cloud services.
• Basic network connectivity.
• Basic hardware diagnosis & escalation to manufacturer support.

Nice to Have:

• Experience with multi-factor (smart card/yubikey) authentication.
• Slip streaming drivers into install media.
• Microsoft (or other) certifications.
• Apple Mac OS experience.
• Linux experience.
• More advanced networking experience, especially with Juniper hardware.
• Virtualization experience.

Skill Matrix:

Must Have:

• Experience
• Desktop and Server Support (installation, patching, auditing, configuration, security, AD, etc.) - 2 years
• Diagnose, repair and troubleshoot system/server hardware - 2 years
• Hardware
• Configure, troubleshoot, and maintain desktop and server-grade hardware - 2 years
• Systems
• Experience with one: Windows Server 12', 16' & 19', Windows 7 & 10 - 2 years
• Technical and Desktop Support - 2 years

Job Types: Full-time, Contract

Pay: $40.00 - $80.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

License/Certification:

• CompTIA Security+ (Preferred)

Work Location: In person