IT Infrastructure Engineer
Abacus Health Solutions is looking for an IT Infrastructure Engineer to take part in architectural decisions and detailed design activities for our infrastructure platforms and client computing solutions. This position involves close collaboration with team members, technology professionals, data operations staff, developers, and business leads to develop and implement strategic solutions. The areas of focus for this role include all aspects of Infrastructure architecture, client computing solutions, platform engineering, server management, implementation, process development, secure computing, and technology integration. This role also collaborates on creating and maintaining policies and assists with developing standards, guidelines, and procedures consistent with company goals, industry best practices, and regulatory requirements.
Essential Functions
To perform this job successfully, an employee must be able to satisfactorily perform each essential function.
- Drive research and make recommendations on system products, services, and standards, including the development of long-term strategic goals for enterprise technologies and platforms.
- Recommend the configuration of system devices and corresponding software, working with Abacus and vendor resources to develop enterprise solutions that utilize industry best practices and align with corporate strategies.
- Develop standards, guidelines, and processes for system management, considering redundant systems, policies, capacity planning, and procedures for disaster recovery and high availability to ensure effective protection and integrity of system appliances and stored data assets.
- Incorporate changes into systems via standard change control, incident response, and testing processes. This includes anticipating, mitigating, identifying, responding to, and resolving issues with infrastructure devices and client computing solutions.
- Act as a leader and advocate of technology stewardship and management, including mentoring, coaching, and training.
- Oversee technologies and responsibilities relating to areas of Infrastructure such as vulnerability management, patching and updating systems, secure computing design, optimization, and automation.
- Handle platform engineering and server management, ensuring the stability, scalability, and performance of infrastructure platforms.
- Work closely with all teams in technology on projects of all scopes, including complex and cross-functional efforts.
- Mentor and guide junior engineers in infrastructure design, implementation, and best practices.
- Be available for scheduled on-call emergency support.
Desired Qualifications (must be comfortable in most and a willingness to learn the others)
- Bachelor's degree in a technical discipline, or a combination of equivalent education and experience.
- 3 or more years of experience in designing, implementing, and maintaining infrastructure.
- Strong understanding of Cybersecurity protocols, tools, and best practices.
- High-level understanding of architecture design techniques, theories, principles, and practices.
- Performance analysis, tuning, and optimization on various hardware platforms in an enterprise and cloud environment.
- Experience diagnosing complex issues and troubleshooting.
- Excellent written and verbal communication skills.
- Ability to present ideas in business-friendly and user-friendly language to all levels of management and staff.
- Experience implementing cloud architecture and computing in Microsoft Azure (PaaS and IaaS).
- Advanced understanding of Windows operating systems and Active Directory.
- Fluency with implementing and leveraging logging, monitoring, and analytic tools.
- Scripting knowledge in PowerShell, Perl, Python, or other scripting languages.
- Experience with virtualization technologies (VMware, Hyper-V).
- Firm grasp of Networking Services (TCP and UDP based, DNS, DHCP).
- Experience implementing DevOps pipelines for Continuous Delivery / Continuous Integration systems.
Preferred Qualifications
- Azure certifications would be a plus.
- Highly self-motivated and directed, with keen attention to detail.
- Able to effectively prioritize tasks in a high-pressure environment.
- Strong customer service orientation.
- Experience working in a team-oriented, collaborative environment.
- Able to commit to being present for a set schedule in the office each week for this hybrid position.
Salary and Benefits
We offer a competitive salary. Our benefits package includes:
- Company-sponsored health, dental, and vision coverage currently through Blue Cross Blue Shield of RI
- 2 weeks of paid vacation, increased to 3 weeks after your first year at the company
- 2 weeks of paid sick time
- Two paid personal days
- 11 paid holidays
- 401k plan with 3% automatic company-paid contributions
- Flexible Spending Account for pre-tax payment of out-of-pocket health and dependent/childcare costs
- Employee profit-sharing bonuses
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
